| Carrier Selection Determinants | |||
| Determinants | Most important to least important | Rating (1-10) | Total Rating Per Determinant |
| Transit time reliability or consistency | 17 | ||
| Door-to-door transportation rates or costs | 16 | ||
| Total door-to-door transit time | 15 | ||
| Willingness of carrier to negotiate rate changes | 14 | ||
| Financial stability of the carrier | 13 | ||
| Equipment availability | 12 | ||
| Frequency of service | 11 | ||
| Pickup and delivery service | 10 | ||
| Freight loss and damage | 9 | ||
| Shipment expediting | 8 | ||
| Quality of operating personnel | 7 | ||
| Shipment tracing | 6 | ||
| Willingness of carrier to negotiate service changes | 5 | ||
| Scheduling flexibility | 4 | ||
| Claims processing | 3 | ||
| Quality of carrier salesmanship | 2 | ||
| Special equipment | 1 | ||